Optimize25 · AI companySister company of Virtue25 · Media studio

Optimize25

Industries · Auto and repair

Keep the bays full. Keep customers in the loop.

Customers want to know when they can come in, what it'll cost and when it's ready. An AI agent keeps them updated by text, so your techs keep working and the phone rings less.

For: Auto repair shops, tire and oil change, detailers, body shops and small engine, bike and appliance repair.

Estimate approved by textbrakes, front · parts ordered

"Your car is ready" sentpickup until 6 pm

Sound familiar?

Where the week goes.

Three common time sinks for auto and repair. None of them need you personally.

  1. 01

    "Is my car ready yet?"

    The same question from every customer, every day, usually while you're under a car.

  2. 02

    Estimates waiting on approval

    The car sits on the lift while you wait for someone to call back and say yes.

  3. 03

    Customers who forget their next service

    Oil changes, tire swaps and inspections go to the next shop they happen to drive past.

What we build

Agents that take the job off your plate.

Every system is built for one business, so this is a starting point, not a package. Each card links to the solution behind it.

  • AI front desk

    Service booked by text and chat

    Texts, chat and messages answered with your real availability. Missed calls get a text back, and the agent books the appointment with year, make and model.

    • Vehicle details collected up front
    • Drop-off and loaner questions
    • Missed calls texted back
  • Sales follow-up

    Estimates approved, reminders sent

    Estimates go out by text for a one-tap approval. When it's time for the next service, by date or mileage, the customer hears from you first.

    • One-tap estimate approval
    • Seasonal tire swap reminders
    • Service due by mileage
  • Custom AI tools

    Status updates without the calls

    "Diagnosed", "parts ordered", "ready for pickup": the customer gets a text at each step, straight from your shop board.

    • Updates from the job board
    • "Ready for pickup" with hours
    • Payment link with the invoice
  • Back office

    Parts and invoices handled

    Parts invoices read and matched to the job, and overdue accounts reminded.

    • Parts bills matched to jobs
    • Fleet accounts invoiced
    • Overdue reminders

Books too?

Bookkeeping that knows your industry.

Our bookkeeping service has a page for this kind of business: flat monthly pricing, a live dashboard and books closed by the 10th. Already have a bookkeeper? Keep them; the agents work alongside them.

A made-up example

What it looks like in practice.

On the left, the conversation your customer sees. On the right, what the agent actually did with its tools.

ChrisText · 11:20 am
AgentHi Chris, the shop finished checking your 2017 Civic. The front brake pads and rotors are worn. Estimate attached. Approve?
Ugh ok. Yes go ahead
AgentApproved, thanks. Parts arrive by 1 pm, and we'll text you when it's ready.
AgentYour Civic is ready for pickup. We're open until 6 pm. Pay here or at the counter.

What the agent did

  1. send_estimate(job J-881)
    → sent by text
  2. record_approval(J-881)
    → approved 11:24
  3. order_parts(pads, rotors)
    → ETA 1 pm
  4. job_status(J-881 done)
    → pickup text sent
OutcomeApproved and picked up without a single phone call.

Example conversation. The business, the customer and the details are made up; the tools are the real kind we build.

Real work

No auto case study yet.

We'd rather show you nothing than make something up. Our case studies so far are a food truck and a tattoo studio, and the same building blocks carry over: answering, booking, follow-up and the paperwork.

See the case studies

Questions

Fair questions.

More answers on how it works, or ask us in a free consultation.

Does it work with our shop management software?

Often. Many shop systems can be connected so updates come from the real job board. If yours has no way in, we'll tell you at the walk-through.

Can it quote repairs?

No. Your techs diagnose and price the job. The agent sends your estimate, gets the approval and keeps the customer updated.

Does it answer the shop phone?

No. It handles texts, chat and email, and texts back calls you miss. Many customers prefer a text update anyway.

Say hello

Let's see what we can take off your plate.

A free consultation is the easiest way to find out whether AI would help your business, and where to start if it would.

Book a free consultation
A smiling shop owner in an apron, standing in her store